Zanshin Project Services

By Tanya Sargent BEng CEng MICE MEI.

Zanshin Project Services Limited Privacy Policy

Our contact details

Name: Tanya Sargent
Phone Number: 07984 456194
E-mail: info@zanshinprojects.co.uk

The type of personal information we collect

We currently collect and process the following information:
• Names and contact details from emails and phone calls
• Names and contact details from website contact form

How we get the personal information and why we have it?

Most of the personal information we process is provided to us directly by you for one of the following reasons:
• Business activity through emails and phone calls
• Website enquiries
We also receive personal information indirectly, from the following sources in the following scenarios:
• Through LinkedIn profiles if other means of contact are not available
We use the information that you have given us in order to:
Carry out day to day business activities, make fee enquiries or promote our services.
We may share this information with legitimate business contacts connected with the specific business activity/project.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting

info@zanshinprojects.co.uk

(b) We have a legitimate interest.

How we store your personal information

Your information is securely stored.
We keep contact details for an unlimited period but review every 12 months. If necessary, we will then dispose of your information by deleting from contact lists.

Your data protection rights

Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us (info@zanshinprojects.co.uk) if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Project Services info@zanshinprojects.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk